FAQs

You have questions and we have answers. Here are some of our guests' most Frequently Asked Questions (FAQ) - and answers! And if you have other questions or concerns about one of our restaurants, please feel free to contact us.

We love to hear from our guests, we value your comments and suggestions!

Do you have takeout? Delivery?

Everything on our menu except alcohol is available for takeout! You may place your order in advance by ordering online, by calling the restaurant directly or by ordering at the counter when you arrive. Our restaurants offer Rely delivery service. See if Rely delivery is available in your area.

Do you cater?

We definitely do; we have a great catering Menu which offers all our items for every catering experience.

What are Charles Bucks?

1. Join Charles Family Table and get access to the full range of Charles Bucks benefits.

2. Order and pay with your preferred method (cash, credit, debit).

3. Earn Charles Bucks with each purchase; for every $20 you earn a Charles Buck.

Do you do anything special for guests celebrating a birthday?

We offer a complimentary birthday Dessert and a candle with a Purchased Meal. Just Join Charles Family table to get access to the Birthday package.

Can you accommodate strollers?

Of course! Our restaurants are happy to accommodate our smaller guests and their “wheels.”

Can you accommodate wheelchairs?

Absolutely! We uphold the ADA Law. All of our restaurants are accessible.

Are service animals allowed?

Service animals are allowed, however no other pets are allowed.